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FAQ

Whether you have considered becoming a Foster Parent for years or are just curious to learn more, Citrus Family Care Network is here to help. These Frequently Asked Questions (FAQs) answer common questions about fostering. To receive answers about your unique situation – or to take the next step toward becoming a Foster Parent – contact us at 1-855-786-KIDS or through our online form.

The Florida Legislature mandated the privatization of foster care and related services to community-based agencies. It is the intention of the Legislature for local communities to participate in the safety and protection of children. Community-Based Care is a comprehensive redesign of Florida's Child Welfare System. It combines the outsourcing of foster care and related services to competent service agencies with an increased local community ownership of service delivery and design. This innovative statewide reform increases accountability, resource development, and system performance.

No. Citrus Family Care Network is a division of Citrus Health Network, Inc., a private non-profit organization under contract with the Florida Department of Children and Families (DCF). DCF contracts with local lead agencies through competitive procurement to engage community stakeholders in designing their system of care, and to develop and maintain a service delivery network within their service area.

Citrus Family Care Network has served as the Community Based Care Lead Agency for Child Welfare in Miami-Dade and Monroe Counties since July 1, 2020.

The Florida Abuse Hotline accepts reports 24 hours a day and 7 days a week of known or suspected child abuse, neglect, or abandonment and reports of known or suspected abuse, neglect, or exploitation of a vulnerable adult. To make a report you can:

  • Report online at through the Department of Children and Families' website
  • Call 1-800-962-2873
  • Florida Relay 711 or TTY 800-453-5145
  • Fax your report to 800-914-0004

If you suspect or know of a child or vulnerable adult in immediate danger, call 911.

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