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COVID-19 Resources & Updates

Coronavirus COVID-19 Resources and Updates with Coronavirus Graphic

Click Here to View the Citrus Family Care Network Novel Coronavirus (COVID-19) Guidance Document for the Southern Region Child Welfare System of Care

Scroll down for additional information, resources, and educational resources.

At Citrus Family Care Network we are working closely with the Florida Department of Children and Families, our Full Case Management Agency partners, and other stakeholders in our System of Care to respond to the unprecedented challenges and impacts on daily life posed by the COVID-19 health emergency.

As our Child Welfare community collaborates in efforts to reduce the spread of COVID-19, our focus is on the safety and wellbeing of the children we serve, our caregivers, foster parents, and biological families, as well as our Child Welfare workforce.

While we are implementing teleworking strategies, our team is available to answer questions and provide information. We can be reached at our main number, (305) 455-6000. Questions can be submitted via email to and will be answered within one business day.

If you have questions about becoming a Foster Parent, you can reach us at 1-855-786-KIDS (5437), or via email at

Current Foster Parents can reach out to the Full Case Manager of the child(ren) in their care as well as to the Citrus FCN team for questions or concerns.

Notification to Transitioning Youth Services (TYS) f/k/a Independent Living (“IL”) clients:

Due to the COVID-19 health emergency, the Citrus FCN TYS program “Community Resource Day” scheduled to take place on April 1, 2020 has been cancelled.

All TYS youth eligible to receive their scheduled April 2020 stipend, will have their funds available via their existing payment support method:

• Funds added into their existing debit card OR

• Direct Deposit to your bank account OR

• Check (to be sent via Fed Ex to ensure delivery and signature) OR

If you have any questions or have any needs please contact us at . One of our TYS program leadership/ team members will respond to you promptly.

Notification to Adoptive Parents:

All Adoptive Parents monthly maintenance subsidy payments (MSSP), a/k/a/ payments are scheduled to be released as normal—using the same Adoption stipend delivery method currently selected by adoptive parents—direct deposit to a bank account or check.

Adoptive Parents questions or needs can be made to Citrus FCN by contacting One of our Adoption program leadership/ team members will respond to your inquiry promptly.

COVID-19 Resources & Educational Resources:

Please Note: The links on this page are being provided as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by the Citrus Family Care Network of any of the products, services or opinions of the corporation or organization or individual. Citrus Family Care Network bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links. Contact the external site for answers to questions regarding its content.

COVID-19 Precautions and Response to Symptoms:

Public Schools in the Southern Region:

County Governments:

Free Food Distribution Resources:

Reemployment & Economic Assistance Information:

Organizations that are Hiring:

Resources for Small Businesses:

Community Resources and Information:

Wireless/Cellular Phone Resources for Low-Income Consumers:

The Federal Communications Commission (FCC) has Lifeline Program for Low-Income Consumers. In collaboration with the FCC's Lifeline Program, phone companies are offering unlimited talk and extra data to bolster access to telehealth for people in need across the country during the COVID-19 pandemic:

  • Sprint (Assurance Wireless) (pop-up on home page)

Unlimited talk and text and one-time (not monthly) offer of an extra 20 GB data in response to COVID-19

Offered until 5/20/20

  • Q Link

Unlimited talk and text and extra 5 GB data/month in response to COVID-19

Offered until 4/30/20

  • TracFone (SafeLink)

Unlimited talk and text and extra 5 GB data/month in response to COVID-19

Offered until 4/28/20

Educational Resources:

How to Talk to Kids About the Coronavirus:

Online Courses & Educational Activities:

PBS-Miami-Dade County Public Schools Public Media Partnership:

Miami-Dade County Public Schools- Florida International University Herbert Wertheim College of Medicine Partnership:

Instructional Resources for Parents:

Literacy and Story Time:

Educational Games and Videos:

Language Learning:

Virtual Experiences:

Movement & Mindfulness:

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