Full Case Management Agency Transition 2025
As the Southern Region (Miami-Dade and Monroe Counties) prepares for the upcoming transition of Full Case Management Agencies (FCMAs), Citrus Family Care Network (Citrus FCN) understands that families, caregivers, partners, stakeholders and community members may have questions about what this change means for the local System of Care and how it will affect them. Our priority is to ensure a smooth, transparent transition that strengthens our community’s child welfare system and promotes safety, stability, and well-being for the children and families we serve.
The Frequently Asked Questions (FAQ) documents linked below are designed to provide clear, up-to-date information about the transition process.
For additional questions related to the 2025 FCMA Transition, contact us at:
📧 Email: Transition2025@citrusfcn.com
📞 Hotline: 305-424-3032
(Please note: The Hotline is currently available 9:00 a.m. to 5:00 p.m. Monday to Friday. Beginning on June 16, 2025, the hotline will be available 24/7 for at least 60 days)
Stakeholder Virtual Town Hall Meeting
Citrus Family Care Network is hosting a virtual town hall meeting to share information about the ongoing Full Case Management Agency Transition process.
Click here to submit questions that may be addressed during the town hall.
Virtual Town Hall Details:
Monday, June 30, 2025
12:30 p.m.- 1:30 p.m.