Full Case Management Agency
Transition 2025
As the Southern Region (Miami-Dade and Monroe Counties) prepares for the upcoming transition of Full Case Management Agencies (FCMAs), Citrus Family Care Network (Citrus FCN) understands that families, caregivers, partners, stakeholders and community members may have questions about what this change means for the local System of Care and how it will affect them. Our priority is to ensure a smooth, transparent transition that strengthens our community’s child welfare system and promotes safety, stability, and well-being for the children and families we serve.
The Frequently Asked Questions (FAQ) documents linked below are designed to provide clear, up-to-date information about the transition process.
For additional questions related to the 2025 FCMA Transition, contact us at:
📧 Email: Transition2025@citrusfcn.com
📞 Hotline: 305-424-3032
(Please note: The Hotline is currently available 9:00 a.m. to 5:00 p.m. Monday to Friday. Beginning on June 16, 2025, the hotline will be available 24/7 for at least 60 days)
Stakeholder Virtual Town Hall Meeting
Thank you for joining our Stakeholder Virtual Town Hall Meeting on Monday, June 30th at 12:30 p.m.
Click here to view a recording of the Town Hall Meeting.
Click here to download the presentation shared during the Town Hall Meeting.
Staff Directories & Information