Privacy Policy


WEBSITE PRIVACY POLICY

Collection of Personal Information

Citrus Family Care Network, a division of Citrus Health Network, Inc., provides its website, [www.CitrusFCN.com](http://www.CitrusFCN.com), for your convenience and use.

Citrus Family Care Network collects information to provide requested services, respond to inquiries, improve website functionality, track website usage, and support marketing and promotional activities. Some information, such as your name or email address, is collected only when voluntarily submitted. Other information, including IP addresses, search terms, pages visited, links clicked, browser type, and similar usage data, may be collected automatically through Google Analytics or other analytics software.

The information collected may be shared only with Citrus Family Care Network partner agencies or contracted service providers as necessary to fulfill requested services, operate the website, or as otherwise required by law. Information that you voluntarily submit for public display may also be made publicly available. Personal information will never be sold or leased to other organizations.

Citrus Family Care Network is not responsible for the content or privacy practices of external websites, including those linked to from [www.CitrusFCN.com](http://www.CitrusFCN.com) or those that link to this website.

Text Messaging Communications (SMS)

Citrus Family Care Network may use text messaging to communicate with patients, caregivers, and other individuals regarding services such as appointment reminders, care coordination, prescription notifications, billing notifications, or other service-related communications, where applicable.

Mobile phone numbers collected for these communications are used solely to provide requested services and important notifications. Mobile phone numbers and SMS consent information will not be sold, shared, or disclosed to third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers directly involved in delivering these communications on our behalf.

Your mobile phone number will not be used for unrelated marketing purposes without your express consent.

Cookies

A cookie is a small amount of data transferred to your computer by a web server. Most web browsers automatically accept cookies; however, you may configure your browser to refuse cookies or notify you each time a cookie is sent.

Citrus Family Care Network uses cookies to enhance website functionality, facilitate access to password-protected content, store user preferences, and analyze website usage. Some portions of this website may not function properly if cookies are disabled.

This website may also use cookies for advertising and remarketing purposes, including serving advertisements to previous website visitors through third-party vendors such as Google and Facebook. To learn more about interest-based advertising and to opt out of participating services, visit:

* http://optout.networkadvertising.org

* http://optout.aboutads.info

Protection of Your Personal Information

Citrus Family Care Network recognizes the importance of protecting the personal information entrusted to us and uses reasonable administrative, technical, and physical safeguards to help prevent unauthorized access, misuse, disclosure, or loss of information.

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. Therefore, Citrus Family Care Network cannot guarantee or warrant the security of information transmitted to us through this website.

Public Records

Pursuant to Florida's public records laws, email communications with Citrus Family Care Network may constitute public records and may be disclosed upon request unless exempt by law.

Additionally, under Florida law, email addresses submitted to Citrus Family Care Network may be considered public records. If you do not wish your email address to be released in response to a public records request, please do not send electronic mail to Citrus Family Care Network. Instead, contact us by telephone or in writing.

Privacy Policy Updates

This Privacy Policy may be updated periodically without prior notice. We encourage you to review this page regularly to remain informed of any changes. Your continued use of this website following the posting of updates constitutes your acceptance of the revised Privacy Policy.