
Training Hub
Enhancing knowledge and skills for impactful professional growth.
This training hub equips Citrus Family Care Network employees and child welfare professionals with essential knowledge, skills, and strategies to enhance professional practice. It fosters awareness, respect, and best practices across key fields, including child welfare, social work and leadership.
Training Hub Goals
Enhance self-awareness and professional development.
Promote respect and inclusivity in various practice areas.
Foster open discussions on key challenges and disparities.
Empower individuals with practical tools and resources for effective service delivery.
Use inclusive language and effective communication strategies.
Encourage difficult but necessary conversations to drive progress.
Model and teach empathy and collaboration in professional settings.
Add language about the trainings being trauma informed, family focus and child child centered**
Core Values & Principles
Commitment – Upholding honesty, fostering growth, and embracing new possibilities.
Learning – Continuously seeking knowledge and improvement.
Honesty – Engaging in open and transparent discussions, even when uncomfortable.
Grace – Creating space for understanding and personal growth.
Collaboration – Encouraging teamwork and shared learning experiences.
Engagement Best Practices
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Timing plays a crucial role in engagement and participation. Training sessions should be scheduled at convenient times that accommodate varying work schedules. Consider offering multiple time slots or recorded sessions to enhance accessibility.
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For virtual training sessions, maintaining professionalism and participation is key. Encourage participants to turn on their cameras, actively engage in discussions, and use features like chat or reaction emojis to contribute. Facilitators should set clear expectations for respectful interactions and active listening.
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Before beginning discussions—especially on sensitive topics—it's important to assess participants' emotional readiness. Simple check-in exercises, such as anonymous polls or open-ended questions, allow individuals to express concerns or mental readiness. This fosters a supportive learning environment and encourages thoughtful participation.
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Not all participants learn the same way. Training content should be adaptable based on individual roles, learning styles, and experience levels. Offering a mix of interactive activities, case studies, and real-world scenarios ensures that training is engaging and relevant to each participant.
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Recognizing and building upon participants' existing strengths and experiences helps create a positive and empowering training experience. Trainers should highlight success stories, encourage peer learning, and provide constructive feedback that reinforces skill development.
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Encouraging team-based problem-solving and discussions enhances learning and engagement. Incorporate group activities, role-playing scenarios, and breakout discussions to allow participants to contribute insights and learn from one another. A collaborative approach fosters a sense of ownership over the learning process and strengthens team dynamics.
Safety & Crisis Management
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Participants must be open to learning and implementing safety strategies. Training will cover methods for evaluating team members' readiness, fostering a culture of cooperation, and engaging stakeholders in crisis management efforts.
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A safe and structured environment is critical for effective intervention. This section explores strategies to assess and maintain a stable setting, identify potential hazards, and implement protocols that ensure the well-being of individuals in crisis.
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Having the right resources and personnel available is essential for safety planning. Training will address how to identify and coordinate with safety service providers, emergency responders, and internal support teams to ensure immediate intervention when needed.
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Crisis management plans must be realistic and actionable. This module focuses on assessing potential barriers to implementing safety strategies, streamlining intervention plans, and ensuring that protocols can be executed effectively without unnecessary obstacles.
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Long-term safety solutions require ongoing monitoring and adaptation. This section provides guidance on developing sustainable safety practices, training staff to maintain readiness, and integrating safety protocols into organizational policies for lasting impact.
TRANING MODULES
this would link to bridge to view all available modules:
NEED LINK // CONTACT BRIDGE (You can also speak to Nero Harding in IT he is our Bridge POC on the Citrus side) FOR EMBEDDING CALENDAR// PLAN B IS TO EMBED FLYER MONTHLY < MAKE FLYER SECTION REGARDLESS
Downloadable Resources // ADD CATEGORIES
Possible **
Additional Learning Materials
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Systemic disparities are widespread, persistent inequalities embedded within social, economic, and political systems. They arise from historical contexts, implicit biases, and structural barriers, leading to unequal access to opportunities and resources. These disparities significantly affect marginalized communities, resulting in measurable gaps in areas such as health, education, employment, and justice. Understanding these disparities requires a thorough analysis of their roots, ongoing impacts, and the ways institutions perpetuate inequity. Equity-based practices address these inequalities by promoting fairness, inclusion, and justice through informed policies, equitable resource distribution, and continuous organizational self-assessment.
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Cultural competency involves deeply understanding and respecting the cultural backgrounds, beliefs, values, and communication styles of diverse populations. It requires acknowledging personal and institutional biases, recognizing how cultural differences affect interactions, and adopting responsive strategies tailored to various cultural needs. Inclusive service delivery emphasizes making services accessible, relevant, and respectful to everyone, regardless of cultural background. This approach involves ongoing education, community engagement, culturally sensitive communication practices, and the implementation of inclusive policies to ensure equitable treatment and outcomes.
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Effective leadership development focuses on cultivating essential qualities such as communication, empathy, decision-making, and strategic thinking. Leaders must inspire, motivate, and empower their teams, fostering an environment of collaboration, trust, and productivity. Team-building efforts should emphasize clear communication, constructive conflict resolution, and shared goal-setting. Activities aimed at strengthening team dynamics often include team-building exercises, reflective practices, mentoring programs, and structured feedback systems. Successful leadership involves guiding teams toward shared objectives while maintaining a supportive, inclusive, and resilient organizational culture.
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Effective communication involves clearly sharing and receiving information, understanding the perspectives of others, and responding thoughtfully and empathetically. It requires active listening skills, clear messaging, and adaptability to different communication styles. Engagement strategies include active listening, providing constructive feedback, fostering dialogue, and creating opportunities for meaningful interaction. These approaches help build trust, promote collaboration, and enhance stakeholder relationships, resulting in improved outcomes and stronger organizational relationships.
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Crisis management involves preparation, response, and recovery strategies to effectively handle emergencies and critical incidents. Essential components include risk assessment, early identification of potential crises, clear communication protocols, and the creation of detailed emergency response procedures. Safety planning ensures readiness through identifying potential risks, conducting regular safety audits, and developing comprehensive response plans tailored to organizational and community needs. Effective crisis management includes clear communication, defined roles and responsibilities, coordinated response actions, and thorough post-crisis evaluations to strengthen resilience and preparedness for future incidents.
How to Enroll
Register for an upcoming training session:
Email: ?
Phone: ?
Training Dates: To be announced//incalendar
Join us in fostering a culture of learning, integrity, and empowerment. Together, we can create sustainable, equitable practices that drive professional excellence and meaningful impact.